KEMASKINI: Isu gangguan perkhidmatan Celcom telah diselesaikan dan pulih sepenuhnya pada 3.30 petang. Pengguna yang terkesan diminta untuk menghidupkan semula (restart) peranti.

Celcom hari ini mengesahkan perkhidmatan telekomunikasi syarikat itu sedang mengalami gangguan bagi panggilan dan data. Perkara tersebut diumumkan melalui akaun rasmi Celcom di Twitter.

Customers in some areas nationwide may find their voice and data services experience affected. Our technical team is working hard to resolve this issue and services are expected to return to normal by 5.00pm today, 25 August 2020.

— Celcom Axiata #StaySafe #StayConnected (@Celcom) August 25, 2020

Menurut Celcom, masalah itu melibatkan beberapa kawasan di seluruh negara. Penyedia perkhidmatan telekomunikasi itu turut menyatakan isu tersebut sedang dibaikpulih dan perkhidmatan tersebut dijangka pulih sepenuhnya pada jam 5 petang ini.

Customers in some areas nationwide may find their voice and data services experience affected. Our technical team is working hard to resolve this issue and services are expected to return to normal by 5.00pm today, 25 August 2020.

— Celcom Axiata #StaySafe #StayConnected (@Celcom) August 25, 2020

Customers in some areas nationwide may find their voice and data services experience affected. Our technical team is working hard to resolve this issue and services are expected to return to normal by 5.00pm today, 25 August 2020.

— Celcom Axiata #StaySafe #StayConnected (@Celcom) August 25, 2020

Dalam pada itu, rata-rata pengguna melahirkan rasa kecewa dan menyatakan masalah tersebut telah berlaku lebih sejam yang lalu. Adakah kawasan anda juga mengalami masalah yang sama? 

sumber: wiser.my